We enjoy building relationships with our clients and we’re proud of the feedback we get from them. We’ve included a selection of their comments below so that you can hear their thoughts in their own words, and there’s a Video Testimonial here.
Absolutely fantastic
I can't recommend Contando highly enough. Their attention to detail, accuracy and customer service are amazing. They are always happy to take the time to explain things to you and ensure you understand and are comfortable with their work and your accounts. No question is too much trouble to answer and emails are always responded to in a timely manner. They are also lovely people to work with and feel like part of the team rather than external providers
Outstanding!!!
We have been working with Contando for more than 1 year now and they have been extremely helpful and professional. They have always responded in a timely manner to our enquiries and have been supportive offering their guidance.
They have helped us reshaping Xero by reviewing chart of accounts, creating very useful report templates and also with end of year's accounts. Their help have made us more confident on using Xero and in general handling our charity's finances.
Contando is a great team and they are not only extremely diligent but also lovely people to work with.
We are looking forward to continue working with them and we can highly recommend them.
Incredibly Impressed!
During the first lockdown I was panicking about how I save my business. Once I calmed down I saw this as an opportunity to reflect and get organised. I brought Contando on board to help with this transition and I cannot thank them enough. They go well beyond the call of duty. They are incredibly patient and willing to go through everything in fine detail and they have turned my business around in terms of keeping everything organised which will no doubt help with future developments. Not only are they extremely diligent but they are lovely people to work with and you can tell they have immense integrity and care about the businesses they work with. I have been so impressed with the service I have received so far.
A supportive and flexible service
We have worked with Contando since 2020. I have always appreciated their flexibility, adaptability to our needs, and understanding of the many competing pressures facing a small team. Getting them on board was a weight off my mind- I can't recommend them enough!
Amazing support for a small business
As an employee at a small business (3 people) it has been invaluable to work with the team at Contando. They are understanding, diligent, supportive and always on hand to offer guidance.
Working with external companies can be intimidating but this has never been the case with Contando and it has always felt like a collaboration to ensure we're running things in the most efficient way possible.
This partnership has been a game-changer for us!
Rhiannon Mosson
Anna Fiorentini Performing Arts School
Efficient and professional
Marco at Contando delivered a very efficient and professional service for our Xero project. He communicated with us clearly at all times and I was kept well aware of progress on the project. Any queries on our brief were sent through on a timely basis and meant that the project stayed on track. Marco was able to accommodate a couple of minor changes to the brief within the proposed timelines, which was hugely appreciated.
Hannah Forster
FD
Contando - great working with them
Been working with Contando for c. 8 months, after their recommendation by a friendly finance director.
I've found the team professional, friendly and extremely responsive to my queries and requests for help. Marco has kindly guided me through working with Xero and the necessary company admin.
Very happy to recommend Contando based my customer experience so far.
E Essex
Contando have been outstanding
The service that Contando have provided for Redthread Youth has been outstanding.
They have been patient with some challenging logistics and also their interaction with the staff team involved and trustees has been open and honest but also framed sensitively and with acknowledgment of the realities that people are dealing with.
First class work and Heather and Marco have gone above and beyond to help us!
Fantastic Service
We are a small but busy business and Contando has really helped us get all of our finances in order including payroll. They have managed to streamline everything which makes things so much easier for myself and my team to keep track of.
They are always on hand for any questions or queries, they are very patient and super helpful. I would recommend their services to any company looking for bookkeepers/accounts advice.
Contando has just assisted us to migrate to Xero
Contando has just assisted us to migrate to Xero. We valued their timely support and further advice as we navigated the transfer.
Tom Kelman
Contando personnel is very professional…
Contando personnel is very professional and well organised.
They always responded quickly to all inquiries, and completed work ahead of agreed timelines. They are also charge reasonable price for their services.
We will definitely use them again.
Anastasia Petrova
Outstanding!
Marco at Contando is very knowledgeable and helpful! He responds to all queries in a timely manner and has been great to work with.
Antonia Lee
Invaluable financial advice and services
Heather has been invaluable in helping with payroll and other financial needs, the whole team learnt so much from her in the time too and we have streamlined our processes accordingly. Would recommend her services to anyone!
Emma